Ask Us Anything

Here we try to answer some of the most commonly asked questions regarding CGI’s, our processes and our business in general. Below the FAQ is a section that explains some of the most common terms used in CGI that will hopefully help you choose the correct service to suite your requirements. If you have any further questions please feel free to contact a member of our team.

Frequently Asked Questions

Simply complete our brief and we can get the ball rolling. You can either pay for the project upfront or we can take 50% of the project cost with the order and then pay the balance on approval of the final project.

We will work with whatever you have really. A hand drawn sketch, a mood board even record a video or audio briefing. 

In a perfect world we prefer to work with files in the following formats:


Plans and Drawings - CAD Format (dwg, dxf) or PDF


3D Models - We can use most common formats - obj, fbx, c4d, max

By starting the process with a detailed brief we aim to keep the process as simple as possible.


There are three main steps to a project:


1. The Brief

2. Amends

3. Sign off

Unfortunately not, we do however allow you to pay 50% of the total when you place your order and then the balance when the final visuals are signed off.

As a rule of thumb most architectural project take between 1 and 2 weeks to complete. 


An exact turnaround time cannot be given until you have completed our brief as it will depend on many factors - how complex is the project, how much information can you supply plus things like animations take a lot longer to render. 

The cost really depends on what your project is along with what information you can supply. If you would like to know the exact cost of your project please fill out our brief to receive a no obligation quote.

We guarantee that any information you provide us regarding your project will not become public. If you require us to sign an NDA in advance we are happy to comply with most requests.

Don't worry, we are flexible. We have worked with many construction companies and know that a client may (or will) change a design at any point. 


Just let us know of any changes as soon as possible and we will work with you to find the best solution.

We are located in Thingwall on the Wirral in the United Kingdom. You will find our contact details on our contact page.

Our office hours are 8am until 6pm (GMT) Monday to Friday if you need to contact us by phone.


The easiest way to get in touch is simply use the chat service on this site and we will be happy to help.


Gobbledygook Explained

A 360° tour is made up from a series of 360-degree panoramic images that rotate. These are combined together to give a full 360° tour of a project.

A 3D Render is basically producing a photorealistic image from the 3D Model we have created for you. The final image you receive is a 3D Render.

Virtual Reality is a simulated experience that can be similar or completely different from the real world, anything you can imagine really. Virtual Reality systems requires the use of a headset to generate realistic images. 

During the process you will be send Draft Visuals along the way. These are just for review as the quality settings will be greatly reduced so they can be output quickly.

3D Modelling is what we do. We will take the information you provide and create a 3D Model of it, this model we than use to create your visuals.

These refer to image sizes and HD & 4K are our standard sizes. HD images are 1920 x 1080 and 4K images are 3840 x 2160. 

Custom sizes and requirements can be specified during completion of the brief.

A 3D animation can really bring your project to life. Sequences of your 3D model are made in 3D software then a sequence of images are output and when combined produce an animation.

These are the final touches that finish off your visuals, or you image may need to be comped onto a photograph, all this is done in post production.